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Interview James Thompson-Skype for Disastersv2

Interview James Thompson-Skype for Disastersv2

Learn How James is able to stay productive even during Hurricanes!

Cast: Enabling Technologies Corp

Tags: Microsoft Skype for Business

Wednesday, September 13, 2017/Author: Marketing Queen/Number of views (2647)/Comments (0)/ Article rating: No rating
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Wednesday, February 08, 2017/Author: Marketing Queen/Number of views (2422)/Comments (0)/ Article rating: No rating
Categories: Case Studies
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Office 365 ENGAGE Series featuring The Walsh Group -- Episode 2: What we did

Office 365 ENGAGE Series featuring The Walsh Group -- Episode 2: What we did

Collaboration and communication between Engineers, Project Managers, Construction Workers is crucial. Watch how Office 365 allowed agility when roadblocks occur for this project to stay on schedule.
Monday, April 11, 2016/Author: Marketing Queen/Number of views (8721)/Comments (0)/ Article rating: No rating
Categories: VideosCase Studies
Tuesday, December 01, 2015/Author: Marketing Queen/Number of views (2813)/Comments (0)/ Article rating: No rating
Categories: Case Studies
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AskTheExpert - Banking Demo

AskTheExpert - Banking Demo

AskTheExpert is a Lync application that allows walk-up customers to communicate with a remote subject matter expert. The customer and expert can collaborate on a two-way video call, share files, start online applications or whiteboard. The addition of the app can close business, improve relationship stickiness and improve customer satisfaction.

Banking:
With AskTheExpert, financial institutions can achieve increased sales and retention rates while simultaneously decreasing the cost of customer interactions. Example scenarios may include:
• Bank customers can chat with a mortgage expert to ask questions, to start an application, or to finish an application.
• A customer in process of applying for a loan can chat with their Loan Officer about any questions during the loan application process.
• A customer can chat with a mortgage loan agent regarding today’s rates and discuss when to lock in that rate.
• A customer can chat with an auto loan agent about current rates and promotions.
• New customer inquiries
- Questions regarding the different products that the bank offers
- Sign up for new accounts
• Existing customer inquiries
- Questions about existing accounts
- Adding new accounts or making account changes

Cast: Enabling Technologies Corp

Tags: Banking, Lync, Video, Kiosk, Aske the Expert and Chat

Tuesday, December 01, 2015/Author: Marketing Queen/Number of views (883)/Comments (0)/ Article rating: No rating
Categories: Case Studies
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