Find out when upcoming events are happening.  Sign up for informative webinars, and more.  At Enabling Technologies, something is always going on.  Come join us! Check out the latest events on our calendar.


August is Microsoft Teams Month!

Microsoft Teams: Lessons Learned and New Capabilities - August 21st at 2pm ET

Join us to discuss what we have learned over the past few months concerning new capabilities and limitations of Microsoft Teams.  We predict that this new Teamwork will change the way we work together - for the better!  This online discussion will cover: 

  • Interoperability including Direct Routing
  • Phone System
  • Conferencing including Cloud Recording  


Register Here!

August is Microsoft Teams Month!

Microsoft Teams: Planning and Governance - August 28th at 2pm ET

As more organizations adopt Teams on an enterprise-scale, strategic planning and governance will be key to the success of the Teams deployment.

On August 28th at 2pm ET, Brandon Bowlin, SharePoint Lead for Enabling Technologies will discuss crucial planning and governance techniques.      

 This webinar will discuss: 

  • What to consider when planning your Teams Deployment
  • Governance of Teams and Channels
  • Taxonomy, reorganizing, collaboration set policies. 
  • Mobile Policy
  • New positions such as Customer Relationship Manager role &/or an Office 365 Groups Administrator. 

Register Here!

Featured Case Studies

Marketing Queen
/ Categories: Case Studies

AskTheExpert - Banking Demo

AskTheExpert is a Lync application that allows walk-up customers to communicate with a remote subject matter expert. The customer and expert can collaborate on a two-way video call, share files, start online applications or whiteboard. The addition of the app can close business, improve relationship stickiness and improve customer satisfaction.

With AskTheExpert, financial institutions can achieve increased sales and retention rates while simultaneously decreasing the cost of customer interactions. Example scenarios may include:
• Bank customers can chat with a mortgage expert to ask questions, to start an application, or to finish an application.
• A customer in process of applying for a loan can chat with their Loan Officer about any questions during the loan application process.
• A customer can chat with a mortgage loan agent regarding today’s rates and discuss when to lock in that rate.
• A customer can chat with an auto loan agent about current rates and promotions.
• New customer inquiries
- Questions regarding the different products that the bank offers
- Sign up for new accounts
• Existing customer inquiries
- Questions about existing accounts
- Adding new accounts or making account changes

Cast: Enabling Technologies Corp

Tags: Banking, Lync, Video, Kiosk, Aske the Expert and Chat

Previous Article Higher Education Microsoft Unified Communications Case Study
Next Article Trans Systems Case Study
1983 Rate this article:
No rating

Please login or register to post comments.