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Thinking outside the box using Lync [VIDEO]

Microsoft Lync is a unified communications platform that gives users access to many different forms of communication - from instant messaging to web conferencing - all through the same familiar interface. The Microsoft Lync desktop client can be used on Windows and Mac, and there are also mobile versions for Windows Phone, iPhone/iPad, and Android devices. While it's clear how Lync helps workers stay in contact with their colleagues and clients, it's time to start thinking outside the box for ways to utilize Lync for really compelling business purposes. Here's one example of what we’re working on here at Enabling. Let's a say a consumer walks into a business with a question about a product or service, but no one in the current location is qualified to answer it. By utilizing Lync technology you could set up a computer kiosk at each business location that could remotely connect customers to employees able to answer their question. Never again will customers walk away unsatisfied. They will always get the most knowledgeable answer and will leave feeling confident that your business can always meet their needs. Check back for more video tips and other ways Lync can help solve business problems.
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