IDENTITY MANAGEMENT

In the SaaS enabled cybersecurity world, identity is the new currency.

Case Studies

“We found that the flexibility of Intune made it simple to assign security polices and deploy different versions of our apps to different departments and user groups. We publish our apps, and any updates, to our company portal. Employees can download the apps to their smartphones when and where it’s convenient."

Gurdeep Kundi, Foxtons

IDENTITY - THE FOUNDATION FOR ENTERPRISE PRODUCTIVITY

 

Stealing credentials / identity is the #1 target for phishing and malware attacks. According to Verizon’s 2016 Data Breach Investigations Report, 90% of phishing attacks intend on stealing a user’s identity <<Link to IDM Picture2). As identity is managed in more and more SaaS applications, not only is it a hassle for users, but it’s impossible for IT administrators and security managers to control.

Without a single plane of glass to manage user identities in the cloud, admins must pick through various administrative portals to decommission users one at a time. On average, it takes 30+ minutes to decommission a user from all their SaaS and on premises applications. <<Link to IDM Picture>> If that employee is disgruntled on their way out, that’s about 30 minutes too long.

Traditional identity and access management solutions providing single-sign on to on-premises applications and directory services such as Active Directory and others are used for the vast majority of organizations and huge investments were made to deploy and maintain them. These solutions are perfect for the on-premises world.

Now, IT can provide the same sign on and management experience to cloud applications hosted in the public cloud. Azure Active Directory addresses this challenge by extending the reach of on-premises identities to the cloud in a secure and efficient way. One simple connection is needed from an on-premises directory to Azure AD. Everything else will be handled by Azure AD. Secure single sign-on to thousands of SaaS applications hosted in any cloud by using the same credentials that exist on-premises. In addition, Azure AD provides Self-service capabilities and easy access to all the applications, consumer or business, they need, in the cloud and on-premises.

 

 

Enabling Technologies' capabilities provides organizations with secure, cloud communications using Office 365 and Azure. Professional security services include:

GUIDANCE

Need to refresh your security policy for SaaS, BYOD, and DLP? Enabling’s experts can help.

 

PLAN

TRAINING

Do your IT Pros need training on O365/Azure security? Check out our security training courses.

 

LEARN

SERVICES

Microsoft’s 400+ cloud security features are off by default. Let us handle the day to day so you can get on with your business.
DEPLOY

SUPPORT

If monitoring your security alerts is a daunting task, our support team can filter and triage anomalies.

 

MANAGE

ENABLING TECHNOLOGIES

We build a smarter, more connected, more enjoyable workplace using the Microsoft Communications and Collaboration stack. Our perspective from thousands of projects and predictable methodology translates to your successful project. Our award winning Organizational Change Management program drives user adoption and acceptance which delivers full value for your UC investment.

CAREERS AT ENABLING TECHNOLOGIES

We are always looking for dynamic new talent to join our team. If you have a passion for innovation and learning, we encourage you to browse our current openings!

2015 Microsoft Partner of Year

 

2015 Microsoft Partner of Year

Communications Market Acceleration

 

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Why we won the award…

What technologies we provide users is an important decision, but perhaps the most important question of all is “will they use it?” Enabling’s “Lights, Camera, Adoption!” Organizational Change Management program provides customers with the tools required to successfully drive user acceptance and high adoption of new technologies. Enabling ensures that everyone in the organization is excited to use the new technology with fun and exciting pre-planned deployment plans. Operational Change Management made all the difference with one of Enabling’s local clients. Enabling just finished up working with this new client to deploy Lync Enterprise Voice at over 70 locations with more than 7,000 users. They were able to use the preplanned roll out plans from Enabling Technologies to insure a successful adoption.

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2012 Microsoft Partner of Year

 

 

2012 Microsoft Partner of Year

Unified Communications Solutions. Instant Messaging / Presence / Conferencing / Voice

 

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Why we won the award…

Our client, one of the nation’s leading architecture and engineering firms, wanted to improve customer relationship management. They required their project managers to take notes of customer phone calls in Dynamics’ CRM. However, their PMs only used CRM to log calls, and rarely kept it open and available. Getting to CRM’s call notes page took eight mouse clicks for each phone call, taking time and effort. Many times, the PMs were unwilling or unable to spend the extra time to comply with procedures. Enabling created ETC CRM Sync, which uses Lync APIs to automatically pop a screen to the customer’s CRM page, where the PM can immediate start taking notes. The integration significantly reduced the time and effort it normally takes to log the call notes in CRM. Not only did Enabling’s solution save their project managers time, but the company has much more accurate reporting and a complete call history for all their clients in CRM.

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2010 Microsoft Partner of Year

 

 

2010 Microsoft Partner of Year

Unified Communications Solutions. Instant Messaging / Presence / Conferencing / Voice

 

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Why we won the award…

Our client, a global provider of strategic outsourcing services, looked to Enabling for assistance rolling out Unified Communications to their organization. Depending on the time of year and the status of outsourcing contracts, user counts ranged between 7,000-14,000. They needed to replace their older Avaya PBXs and Voicemail systems. Enabling designed and implemented Lync, including Enterprise Voice, and Exchange Unified Messaging. In addition, Enabling used Lync’s APIs to connect to the client’s attendance/absentee tracking system. When an employee called in sick, Lync’s IVR took the call, prompted the caller to enter an employee ID and reason for absence, then inserted the information into the attendance application. Lync would then place an outcall to other potential substitutes and prompted them to ask if they’d be able to cover the shift. This saved FTEs from having to manually handle the process, and enabled quicker coverage for absenteeism. Lync not only proved to be a reliable voice system, but Enabling turned it into an extensible business enabler.

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