According to RAND Institute for Civil Justice, 75% of the cost of eDiscovery comes from the review of documents.

Case Studies

“We are able to cut down on the sheer volume of data by identifying key themes and data, ignoring duplicate files and reconstructing email threads. In addition, with the use of predictive coding, wh users train the system to analyze and explore large sets of unstructured data to focus in on what’s relevant."



According to RAND Institute for Civil Justice, 75% of the cost of eDiscovery comes from the review of documents.  Once it was expected that humans needed to be involved in each stage of review.  But intelligent tools have eased the burden, and are becoming more generally acceptable, per Norton Rose Fulbright’s analysis of the legitimacy of Technology Assisted Review tools.

Microsoft Advanced eDiscovery offers attorneys and IT pros better algorithms to pore through troves of data that usually come back in an electronic search.  For instance, an attorney might get 10,000 hits on a certain query, and manually try to pare that down with better keywords.  With Advanced eDiscovery, they can select a type of message that is similar to what they’re looking for, and then rerun the query and return a more accurate set of documents/messages to manually review.  This iterative process is more accurate and cost effective than keyword searches and manual review of vast quantities of documents.


This capability comes from Microsoft’s acquisition of Equivio, which applies machine learning to enable users to explore large, unstructured sets of data and quickly find what is relevant. It uses advanced text analytics to perform multi-dimensional analyses of data collections, intelligently sorting documents into themes, grouping near-duplicates, isolating unique data, and helping users quickly identify the documents they need. As part of this process, users train the system to identify documents relevant to a particular subject, such as a legal case or investigation.

See below for an example email being analyzed. If the reviewer selects R (relevant), the system is programmed to look for similar messages. If the reviewer selects NR (not relevant), the system course corrects itself and eliminates similar messages.

Figure 1: Administrators/Attorneys can mark emails as relevant or not relevant

This speeds up the culling process and eliminates some of that 73% of review time.

Furthermore, Microsoft Advanced eDiscovery allows attorneys to analyze what happens if they review even more documents. Using machine learning, it then calculates the ROI of reviewing more messages. In other words, when is it no longer worth your while to review the quote “irrelevant” messages? Here’s a search that has been culled a bit by the attorney, and Advanced eDiscovery believes that if they review 20% of the data, then that’ll cover 84% of the likely content that has relevance. If interested, the cost per message can be input, and a calculation run on the total cost of that subpoena. Scary, right? So you can see why reviewing a subset of very relevant data is so much more efficient than reviewing a whole bunch of unstructured emails and documents.

Figure 2: Reviewers can see if there's value to continuing to review emails

An organization can also use this information to possibly shift the cost of the discovery to the opposing party, especially if the requested discovery is unduly burdensome or expensive. Click here to read more...

 To be clear, organizations need not purchase E5 just to enact legal holds and discoveries on emails, SharePoint files, Skype IMs, and the like. E3 (and even E1) enables archiving, Auditing and eDiscovery, mailbox and internal site search and legal hold capabilities.

Enabling Technologies are experts in securing productivity applications in the cloud. 

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We build a smarter, more connected, more enjoyable workplace using the Microsoft Communications and Collaboration stack. Our perspective from thousands of projects and predictable methodology translates to your successful project. Our award winning Organizational Change Management program drives user adoption and acceptance which delivers full value for your UC investment.


We are always looking for dynamic new talent to join our team. If you have a passion for innovation and learning, we encourage you to browse our current openings!

2015 Microsoft Partner of Year


2015 Microsoft Partner of Year

Communications Market Acceleration



Why we won the award…

What technologies we provide users is an important decision, but perhaps the most important question of all is “will they use it?” Enabling’s “Lights, Camera, Adoption!” Organizational Change Management program provides customers with the tools required to successfully drive user acceptance and high adoption of new technologies. Enabling ensures that everyone in the organization is excited to use the new technology with fun and exciting pre-planned deployment plans. Operational Change Management made all the difference with one of Enabling’s local clients. Enabling just finished up working with this new client to deploy Lync Enterprise Voice at over 70 locations with more than 7,000 users. They were able to use the preplanned roll out plans from Enabling Technologies to insure a successful adoption.

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2012 Microsoft Partner of Year



2012 Microsoft Partner of Year

Unified Communications Solutions. Instant Messaging / Presence / Conferencing / Voice



Why we won the award…

Our client, one of the nation’s leading architecture and engineering firms, wanted to improve customer relationship management. They required their project managers to take notes of customer phone calls in Dynamics’ CRM. However, their PMs only used CRM to log calls, and rarely kept it open and available. Getting to CRM’s call notes page took eight mouse clicks for each phone call, taking time and effort. Many times, the PMs were unwilling or unable to spend the extra time to comply with procedures. Enabling created ETC CRM Sync, which uses Lync APIs to automatically pop a screen to the customer’s CRM page, where the PM can immediate start taking notes. The integration significantly reduced the time and effort it normally takes to log the call notes in CRM. Not only did Enabling’s solution save their project managers time, but the company has much more accurate reporting and a complete call history for all their clients in CRM.

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2010 Microsoft Partner of Year



2010 Microsoft Partner of Year

Unified Communications Solutions. Instant Messaging / Presence / Conferencing / Voice



Why we won the award…

Our client, a global provider of strategic outsourcing services, looked to Enabling for assistance rolling out Unified Communications to their organization. Depending on the time of year and the status of outsourcing contracts, user counts ranged between 7,000-14,000. They needed to replace their older Avaya PBXs and Voicemail systems. Enabling designed and implemented Lync, including Enterprise Voice, and Exchange Unified Messaging. In addition, Enabling used Lync’s APIs to connect to the client’s attendance/absentee tracking system. When an employee called in sick, Lync’s IVR took the call, prompted the caller to enter an employee ID and reason for absence, then inserted the information into the attendance application. Lync would then place an outcall to other potential substitutes and prompted them to ask if they’d be able to cover the shift. This saved FTEs from having to manually handle the process, and enabled quicker coverage for absenteeism. Lync not only proved to be a reliable voice system, but Enabling turned it into an extensible business enabler.

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