PRESENTING THE MICROSOFT CIE

The Microsoft Customer Immersion Experience (CIE) is a hands-on introduction to Microsoft’s suite of productivity tools.



WHAT IS A CIE?

The Microsoft Customer Immersion Experience (CIE) is a hands-on introduction to Microsoft’s suite of productivity tools. A true-to-life user experience, CIE takes you through everyday business situations, such as working remotely, analyzing sales data and collaborating with coworkers, and lets you see how these Microsoft products really work together.

Enabling’s CIE sessions are delivered in-person or remotely by our trained facilitators and are designed to help you discover the right solutions for your business in an interactive and experiential way.

The CIE showcases products like Windows 10, Office 365, Skype for Business, Yammer as well as the Microsoft Security tools!

What’s the difference between a CIE and a Demonstration?

Unlike traditional product presentations and demos, the CIE puts you in the driver's seat for an informative, interactive experience. It is a unique opportunity to explore Microsoft's Office applications by role playing in a "true-to-life" environment. Discover the right solutions for your business and experience the Security, Communications and Collaboration tools from the perspective of the user’s experience. The Customer Immersion Experience sessions are designed to help you discover the right solutions for your business in an interactive and experiential way.

Why attend a CIE?

If you’re using Microsoft products in your business, you owe it to yourself to attend a FREE Microsoft Customer Immersion Experience (CIE) session. It’s a hands-on learning experience for the not-so-techy, taught in a geek-free environment.

Finding the right software solution for your company can be a challenge. Typically, you start with a business problem and look for a software solution for that problem. This begins the process of navigating through countless web pages, whitepapers, blogs and even videos and webinars. Often, the next step is a brief demo of the product, discussions on the features and benefits of the product and you are on your way to purchasing the software licenses and implementing a canned package. Somewhere during this process, the original business problem, you were looking to solve gets lost. The CIE offers a different approach.

Participating in a CIE is the best way to learn about business productivity tools and technologies without sales pressure. Sessions are led by a trained facilitator and designed to be interactive, experiential and fun.

• No tools required - Just bring yourself and a smile • Learn through practical business challenges and scenarios • Learn collaboratively • A relaxed and fun learning experience

The CIE comes to you on your time and schedule!

This is a great opportunity to showcase the potential of the connected workforce to your executives and stake holders.

 

Enabling

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Microsoft CIE Datasheet

Enabling

If you are interested in having one of our certificed CIE specialist deliver the CIE for your team, please fill out the following form.

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ENABLING TECHNOLOGIES

We build a secure, smarter, more connected, more enjoyable workplace using the Microsoft Communications and Collaboration stack. Our perspective from thousands of projects and predictable methodology translates to your successful project. Our award winning Themed Change Management program drives user adoption and acceptance which delivers full value for your UC investment.

CAREERS AT ENABLING TECHNOLOGIES

We are always looking for dynamic new talent to join our team. If you have a passion for innovation and learning, we encourage you to browse our current openings!

2015 Microsoft Partner of Year

 

2015 Microsoft Partner of Year

Communications Market Acceleration

 

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Why we won the award…

What technologies we provide users is an important decision, but perhaps the most important question of all is “will they use it?” Enabling’s “Lights, Camera, Adoption!” Organizational Change Management program provides customers with the tools required to successfully drive user acceptance and high adoption of new technologies. Enabling ensures that everyone in the organization is excited to use the new technology with fun and exciting pre-planned deployment plans. Operational Change Management made all the difference with one of Enabling’s local clients. Enabling just finished up working with this new client to deploy Lync Enterprise Voice at over 70 locations with more than 7,000 users. They were able to use the preplanned roll out plans from Enabling Technologies to insure a successful adoption.

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2012 Microsoft Partner of Year

 

 

2012 Microsoft Partner of Year

Unified Communications Solutions. Instant Messaging / Presence / Conferencing / Voice

 

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Why we won the award…

Our client, one of the nation’s leading architecture and engineering firms, wanted to improve customer relationship management. They required their project managers to take notes of customer phone calls in Dynamics’ CRM. However, their PMs only used CRM to log calls, and rarely kept it open and available. Getting to CRM’s call notes page took eight mouse clicks for each phone call, taking time and effort. Many times, the PMs were unwilling or unable to spend the extra time to comply with procedures. Enabling created ETC CRM Sync, which uses Lync APIs to automatically pop a screen to the customer’s CRM page, where the PM can immediate start taking notes. The integration significantly reduced the time and effort it normally takes to log the call notes in CRM. Not only did Enabling’s solution save their project managers time, but the company has much more accurate reporting and a complete call history for all their clients in CRM.

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2010 Microsoft Partner of Year

 

 

2010 Microsoft Partner of Year

Unified Communications Solutions. Instant Messaging / Presence / Conferencing / Voice

 

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Why we won the award…

Our client, a global provider of strategic outsourcing services, looked to Enabling for assistance rolling out Unified Communications to their organization. Depending on the time of year and the status of outsourcing contracts, user counts ranged between 7,000-14,000. They needed to replace their older Avaya PBXs and Voicemail systems. Enabling designed and implemented Lync, including Enterprise Voice, and Exchange Unified Messaging. In addition, Enabling used Lync’s APIs to connect to the client’s attendance/absentee tracking system. When an employee called in sick, Lync’s IVR took the call, prompted the caller to enter an employee ID and reason for absence, then inserted the information into the attendance application. Lync would then place an outcall to other potential substitutes and prompted them to ask if they’d be able to cover the shift. This saved FTEs from having to manually handle the process, and enabled quicker coverage for absenteeism. Lync not only proved to be a reliable voice system, but Enabling turned it into an extensible business enabler.

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