The Microsoft Customer Immersion Experience (CIE) is a hands-on introduction to Microsoft's suite of productivity tools. CIE takes you through everyday business situations,
such as working remotely, analyzing sales data and collaborating with coworkers, and lets you see how easy, convenient and secure your workday can be.
Security & Compliance - We protect data, devices, and credentials, even in the cloud.
Productivity - We enable access to applications, data, and colleagues from any device, any network
Collaboration - We enable virtual meetings with the best sound, video, and sharing capabilities
Voice - We design and install Skype for Business Cloud Voice and Enterprise Voice
Manageability - We monitor, manage, troubleshoot, and optimize networks, systems, and services
Preparing your infrastructure
E911 Emergency Preparedness
Integrating to Call Centers
Strategies for viral adoption
Customer Immersion Experience
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We Enable the Digital Workplace! If you’ve got questions, we’ve got answers ---- about our company or services, learn more about Skype Applications, or any other questions, please select what you want to do such as request more information, chat with us, or Ask Enabling!
ENABLING TECHNOLOGIES SERVICES
We Enable you for the Digital Workplace!
Enabling Technologies is Microsoft’s four-time recipient of Microsoft’s Partner of the Year Award for Communications. We help customers from inception to operation of Office 365 and Skype for Business. Our focus is on Office 365 services like SharePoint, Exchange, OneDrive for Business, Yammer, Skype, Azure, and the Enterprise Mobility Suite. Our experience with over 1400 Unified Communications projects mitigates your risk and takes into consideration all factors such as business process goals, security as well as ease of collaboration. Below is a listing of our services offered:
Communications Market Acceleration
Unified Communications Solutions. Instant Messaging / Presence / Conferencing / Voice
There’s no such thing as a “one-size-fits-all” communication solution. Your company’s communication needs are as unique as the company is itself. Enabling Technologies’ UC Planning & Design services begin with this in mind.
We thoroughly inventory all of your communications needs.
Then we work with you to design solutions that solve those challenges and turn them into opportunities, including the opportunity to reduce or eliminate costs, increase revenues, and drive new profits into your business. These solutions incorporate the most advanced communication technologies in the industry, including Skype for Business (formerly Lync), Microsoft Exchange, and Office 365. And with more than 1300 successful installations to our credit, we offer proven expertise to support your business needs and vision.
Trust Enabling Technologies to connect all of your people and resources, integrate them with cost-saving telephony and videoconferencing solutions, and communications-enable your business processes for a smarter, more connected, and enjoyable workplace.
Telephone system specialists will tell you that data experts don’t know voice, and data experts will tell you that voice specialists don’t know data.
Enabling Technologies knows both. Integrating voice and data systems is our specialty, our only focus.
Especially when it comes to connecting your computing and communications network with legacy public exchange (PBX) systems and the global public switched telephone network (PSTN), Enabling Technologies brings unparalleled experience and expertise to integrating to all types of telephony platforms, including Cisco, Avaya, Nortel, Siemens, Mitel, ShoreTel, and Altigen, creating a true end-to-end communications solution with global reach.
Whether your needs call for a complete dedicated on-premise system deployment, hosted services, a cloud-based solution or a hybrid of these, trust Enabling Technologies to help you make the most informed decision and the most effective implementation.
Our end-to-end deployment services include:
The best plan and the most effectively delivered deployment of UC are still simply not enough to ensure total, outrageous success. UC produces value only when users are communicating and collaborating enthusiastically using their new UC tools.
Your user community will adopt UC most enthusiastically when they vividly see the value and are confident that everything works, and they know how to work everything. Assure their confidence and enthusiasm with our exclusive Themed Change Management program:
Lights, Camera, Adoption!
Start the Production
Production begins with the defining of project timelines, identification of the primary UC feature set for your organization, development of deployment strategies, and other key planning.
Blending your best talent with Enabling Technologies’ experienced specialists, we assign the right people to lead your UC Rollout.
Release the Trailers
Your users become most enthusiastic about the new UC system when they find out the great value that’s in store for them!
Our carefully controlled, proactive pilot project helps your support staff to better prepare for the production rollout.
Premier Release Party
Like any great Premiere, we roll out the red carpet to make your production rollout an exciting and enthusiasm-building event.
"UC Has Landed" launch events include Lunch and Learns, forums, and other events designed to allow users to gain insight from Enabling Technologies’ experts, and from each other’s experiences with their new UC environment.
Full UC Support becomes a “never-ending saga” with your users gaining confidence that they can always readily and easily obtain the support they need whenever they need it.
On the basis of this program, Enabling Technologies was selected as Microsoft’s 2015 Communications Partner of the Year. Let us help you transform your company’s user experience and meet your business goals.
You are never alone when you choose Enabling Technologies to be your UC services provider!
Some clients prefer to have their own people learn to support their UC systems. Enabling Technologies provides the training they need to keep everything up and running, plus the available backup support they may require for more sophisticated issues. Enabling Technologies’ monitoring service can provide immediate alerts to your support people or ours to take quick action to restore full function. Whoever gets the alerts, Enabling always keeps clients fully informed on the progress of any support issue.
Many third-party UC vendors of gateways, endpoints, and so on are not covered by Microsoft support. This leaves you with only half a support solution. Enabling Technologies covers you end-to-end.
Every person in the organization is focused on customer service and exceeding expectations. Beginning my second implementation with them and I know it will be successful. Looking forward Lync 2013 then building a project for Office 365.
The people are amazing to work with. Exceptionally knowledgeable and genuinely good people. The "Enabling Experience" continues from project conception, through implementation and carries over into ongoing support. By far the best technology partner I have the pleasure of working with.
After an unsuccessful attempt with another vendor, we contracted with Enabling to rescue our LYNC project. We found their team to be highly proficient, great communicators, and consistently delivered on their commitments. The project came in on time and on budget. We have continued our relationship with Enabling through their Total Care support package, which has been a decision that we have not regretted.
We've been happy customers for almost five years, and I see no reason why we would use anyone else for the next five.
Enabling was assigned to us when our initial vendor of choice went out of business. Enabling reviewed all information that was submitted, identify and resolved key problematic areas with our initial concept and paved the way to a successful implementation of our Lync 2013 deployment. With their assistance, adoption of our new UC Enterprise solution for Collaboration and voice was a smooth transition and growing traction daily. I would definitely recommend their services to anyone looking to have a strong foundation for UC Solution.
Here is the signed close out. Thanks and congratulations on a great project. Enabling has just raised the bar for all of our partners.
Thanks so much for working so hard to get us resources on short notice. Clayton and Dave are rock stars and I truly appreciate all the hard work and support provided by them. They are both great assets to your company. (Don’t get jealous, Brad….you already know we worship you and your master Lync skills :))
Just wanted to share with you that your technical staff, particularly Wayne and David, did an outstanding job of supporting us throughout our most recent Lync crisis. Wayne’s efforts in understanding the critical nature of our problem, coordinating the resources, and doing whatever it took to solve the issue were incredible.
Just wanted to let you know that I was very happy with the work John Miller did last week and this week. He came prepared and accomplished an amazing amount of work in just a few days. I believe our installation is up and running with the exception of one service that is non-critical. I’m confident that Bill will get that one item running as well. You are fortunate to have John as part of your team.
Many thanks to you and your team for another successful (and as-smooth-as-IT-initiatives-can-go) project. As I’ve said on multiple occasions, we really do feel Enabling is just the right mix of talent, process and technology for Audax… Thank you, again.
Thank you for pushing to get the issue of the ghost calls fixed earlier this week. Your team had a sense of urgency to get the problem fixed and brought in the resources necessary to pinpoint the issue. Fixing this problem has had a positive impact on our staff and customers. I know that Chris and your folks worked hard to make this happen, and I appreciate everyone’s efforts.
Can't complain about anything. Technical and project management side was very well done. Using Enabling as a benchmark for other engagements with consultants and the bar is set high. "Far exceeded his expectations" Pleased with work. Was a consultant for 20 years.