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Communications Enabled Business Processes are the Real Benefit of UC

Communications-Enabled Business Processes, or CEBP, is one of the hot buzzwords in enterprise communications. Many people see CEBP as the future of communications technology, something that may be attained years from now. But, in fact, you have CEBP in your enterprise now if you have a PBX or Office Communication Server. In this first webinar we discussed CEBP as well as highlighted one application that our developers at etcDevCorp are working on - tying OCS into client matter billing. ...
Wednesday, November 26, 2008/Author: Marketing Queen/Number of views (2202)/Comments (0)/ Article rating: No rating
Categories: General News
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There's gold in Those ECAL Hills!

As a systems integration firm and Microsoft Gold Partner, I continue to be amazed by the astonishing number of organizations who’ve made a major investment in the Microsoft Enterprise CAL Suite and have yet to deploy the software. Included in this suite, are OCS 2007, SharePoint, Exchange 2007, MOM, Forefront, and Windows Rights Management enterprise software. To prove my point, over 19 Million Office Communication 2007 CALS have been sold within the last 12 months. Less than 5% of these ...
Monday, November 17, 2008/Author: Marketing Queen/Number of views (2200)/Comments (0)/ Article rating: No rating
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“Microsoft and Mythology” My thoughts on how Microsoft could best position OCS Voice in the marketplace.

In 2000, I was employed as a Data Sales Specialist at Lucent which subsequently spun-off to Avaya. Ignorant at the time, I had the fortune of being at the epicenter of a seismic shift in the telephony world. This was the very beginning of the movement from the TDM to IP-based world of telephony. Coinciding with this movement was Cisco’s initial foray into this nascent market. Seeking to feed its ever voracious appetite for new revenue streams, Cisco set its sights on dominating the ...
Tuesday, November 04, 2008/Author: Marketing Queen/Number of views (2392)/Comments (0)/ Article rating: No rating
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OCS R2 Attendant

Jamie Stark who is a Microsoft Technical Product Manager looking after the voice infrastructure portion of OCS was interviewed by TechNet Edge recently. He gives an excellent demo of the new attendant and delegation functionality provided by OCS R2. Check out the interview at http://edge.technet.com/Media/OCS-and-the-new-Attendant/ The new attendant console application brings together the extended presence functionality within Communicator with the ability to transfer and mange calls in a ...
Monday, October 20, 2008/Author: Marketing Queen/Number of views (6903)/Comments (0)/ Article rating: No rating

Office Communications Server 2007 (OCS) R2. Announcement

Microsoft officially announced Office Communications Server 2007  R2 today October 14 at VoiceCon in Amsterdam. http://www.microsoft.com/presspass/press/2008/oct08/10-14OCSR2PR.mspx Key points from the announcement: • Availability February 2009• Worldwide Launch Event February 3 2009. Next-Generation Collaboration • Dial-in audio conferencing. Office Communications Server 2007 R2 enables businesses to eliminate costly audio conferencing services with an on-premise audio conferencing bridge ...
Tuesday, October 14, 2008/Author: Marketing Queen/Number of views (6884)/Comments (0)/ Article rating: No rating
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