Find out when upcoming events are happening.  Sign up for informative webinars, and more.  At Enabling Technologies, something is always going on.  Come join us! Check out the latest events on our calendar.

UPCOMING EVENTS & WEBINARS

Microsoft 365, which integrates Windows 10, Office 365, and Enterprise Mobility + Security, helps organizations accelerate digital transformation with a single comprehensive solution. Now, organizations of all sizes can unlock creativity and build teamwork in a highly secure, integrated workspace.  Attend our webcast on September 20th at 2pm ET to learn more.

  • Learn how to protect devices and infrastructure against modern threats.
  • Balance security with productivity
  • Simplify administration
  • Choose the latest in device innovation


    Register Now!

Protect devices and infrastructure against modern threats

In this webinar, hosted by Enghouse Interactive and Enabling Technologies, we will cover:

  • The customer landscape moving into 2019
  • How to prepare for shifting customer expectations
  • The role of AI and Machine Learning in 2019
  • How to successfully deploy Skype for Business with your contact Center

 We hope to see you on October 3rd!

Register Today!

Featured Case Studies

Marketing Queen
/ Categories: Case Studies

AskTheExpert - Banking Demo

AskTheExpert is a Lync application that allows walk-up customers to communicate with a remote subject matter expert. The customer and expert can collaborate on a two-way video call, share files, start online applications or whiteboard. The addition of the app can close business, improve relationship stickiness and improve customer satisfaction.

Banking:
With AskTheExpert, financial institutions can achieve increased sales and retention rates while simultaneously decreasing the cost of customer interactions. Example scenarios may include:
• Bank customers can chat with a mortgage expert to ask questions, to start an application, or to finish an application.
• A customer in process of applying for a loan can chat with their Loan Officer about any questions during the loan application process.
• A customer can chat with a mortgage loan agent regarding today’s rates and discuss when to lock in that rate.
• A customer can chat with an auto loan agent about current rates and promotions.
• New customer inquiries
- Questions regarding the different products that the bank offers
- Sign up for new accounts
• Existing customer inquiries
- Questions about existing accounts
- Adding new accounts or making account changes

Cast: Enabling Technologies Corp

Tags: Banking, Lync, Video, Kiosk, Aske the Expert and Chat

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